Privacy Policy

Last Updated: June 11, 2025

Introduction

WealthWise Habits ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with transparency and in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Contact information (such as name, email address, phone number)
  • Communication preferences
  • Information you provide when contacting us or filling out forms on our website

1.2 Technical Information

  • Device information (such as your IP address, browser type, operating system)
  • Usage data (such as pages visited, time spent on the website, referring websites)
  • Cookies and similar tracking technologies (as described in our Cookie Policy)

2. How We Collect Information

We collect information through the following methods:

  • Direct interactions when you provide information through our contact forms, subscription forms, or when you communicate with us
  • Automated technologies and interactions through cookies and similar technologies
  • Third-party sources in compliance with applicable laws

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To send you educational content and updates with your consent
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property

We process your personal information based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, where not overridden by your rights and freedoms

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist us in operating our website and providing our services
  • Legal and regulatory authorities when required by law
  • Professional advisors such as lawyers, auditors, and insurers

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share anonymous, aggregated information that does not identify you with third parties for research, analysis, or similar purposes.

5. International Transfers

We primarily store and process your information within South Africa. However, some of our service providers may be located in other countries. When we transfer your information outside of South Africa, we implement appropriate safeguards in accordance with POPIA and other applicable data protection laws.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal information
  • Right to correct or update inaccurate or incomplete information
  • Right to request deletion of your personal information under certain circumstances
  • Right to restrict or object to processing of your personal information
  • Right to data portability
  • Right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. For more information about our use of cookies and your choices regarding cookies, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Address: 30 Lang St, De Bakke, Mossel Bay, 6506
Phone: +27446905533

13. Complaints

If you believe that we have not addressed your concerns adequately, you have the right to lodge a complaint with the Information Regulator in South Africa:

The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/